Frequently asked questions
How can I book a car?
Check availability on the home page, choose a car and send a booking request after signing in with Google. Pay the 50% advance by UPI (QR and UPI ID are shown), send the screenshot on WhatsApp, and we approve your booking. Bookings can be requested 24×7.
Are your vehicles self-drive?
Yes. Rydenest offers self-drive cars and bikes across Karnataka.
Do you rent bikes and scooters?
Yes. Open Cars & Bikes and tap Bikes. Bikes follow the same booking, code and photo steps. You need a licence valid for two-wheelers and must wear a helmet. The daily kilometres and extra-km rate are shown on each bike.
What documents are required?
A valid driving licence and your Aadhaar card, in original, at pickup. Please do not upload or send them through the website.
Is a security deposit required?
No. We take a 50% advance to confirm the booking. The balance, plus any extra charges, is paid after the car is returned.
What is the daily kilometre allowance?
All our cars include 250 km per day.
What happens if I exceed the kilometre limit?
Extra kilometres are charged per km: ₹10/km for the Baleno and Swift, ₹30/km for the Thar ROXX.
What is the 6-digit code and why do I take photos?
About 30 minutes before pickup (and again before return), a 6-digit code and a photo section appear in My Bookings. Show the code to us to verify it is you, and take live photos of the car plus the odometer. Only Rydenest can see the photos.
What if I return the car late?
A grace of 60 minutes applies. After that, a late fee of 15% of the rent is charged. Ask us to extend your booking before the return time if you need the car longer.
Can I extend my rental?
Yes, ask us on WhatsApp before your return time. Extra days are charged at your booking’s daily rate, if the car is free.
What happens if I cancel?
The advance is non-refundable.
What if the car is damaged?
Accident or damage is the customer’s responsibility. We get a quotation from the car’s showroom and you pay the repair cost plus the rent for the repair days.
Can the car be delivered to me?
Yes, on request, for an extra charge that we confirm with you first. Tick the delivery box when booking and share your location.
Where can I collect the vehicle?
At the Rydenest pickup point. See the map link on the Contact page.
How do I pay?
By UPI only: scan the QR on the booking page or pay to the UPI ID shown. The advance is 50% of the rent.
I own a car. Can I rent it out through Rydenest?
Yes. Open Host & Earn from the menu, apply, add your car, and upload your ID, RC, insurance, PUC and car photos. After we verify them and set the price, your car goes live and you earn a share (70% by default) of every trip, paid monthly by UPI.
Who sets the price for a host's car?
Rydenest sets the daily rent so the car stays competitive. Hosts see the price and their share on the Host page.
Which cities do you cover?
Choose your city on the home page or Cars page, or tap Near me. We show cars in your city and in nearby cities. More cities are added as hosts join.
Do you have offers?
Yes, from time to time. Follow us on Instagram @ridzezy_carrentals for promo codes and enter the code on the booking page.